HP printer assistant is managing software that is used to perform various printing tasks like printing, scanning, ordering supplies, checking ink levels, and much more. But after updating the Windows, users encounter HP Printer Assistant Not Working problem. Because after upgrading the windows, printer information is lost in the HP printer assistant. But after following a few troubleshooting tricks, you can fix the HP printer assistant not working issue. Here are some simple tricks to fix the HP printer assistant not opening problem. Let’s get started.
Simple instructions to fix the HP printer assistant not working issue
If your HP printer assistant is not opening after updating the windows, then you need to follow the below-mentioned steps to fix the problem:
Solution 1: Reconnecting the printer
In order to fix the HP printer assistant not working issue, you need to reconnect your printer. Following are the steps to reconnect the printer:
Step 1: To begin with, tap on the printer icon on your desktop to open the printer setup screen.
Step 2: After this, tap on the “connect a new printer” option and continue with the on-screen instructions to reconnect the printer.
Step 3: After that, try to open the HP printer assistant software to check if the issue is resolved or not.
Solution 2: Uninstall and then reinstall the HP printer assistant software
If the above step is not working, then you need to uninstall the HP printer software. To uninstall the HP printer software, the steps are given below:
Step 1: First of all, remove the USB cable from your printer and launch the control panel.
Step 2: After that, tap on the “program and features” option and select the HP printer software from the list of all programs.
Step 3: Now, tap on the uninstall button and restart your computer system.
After completely removing the HP printer software from your system, reinstall the software updated version of the software. Follow the below-mentioned steps to install the updated conversion of the HP printer assistant software:
Step 1: First and foremost, launch an internet browser on your system to go to the official website of HP.
Step 2: After that, you will be navigated to the login page, where you need to identify your product.
Step 3: Now, select the printer option and enter your printer model number. Finally, tap on the submit button to start the installation of the HP printer assistant.
Solution 3: Disabling the antivirus
Sometimes, antivirus thinks that HP printer assistant is a threat to the system and starts restricting the software to work efficiently. In that situation, try to disable the antivirus and check if the HP printer assistant is working correctly or not.
Solution 4: Restart your printer
Restarting the printer can resolve several problems. To restart your printer, you need to press and hold the power button for a couple of moments and let the printer reboot on its own.
Hopefully, the above-mentioned steps will help you to fix the HP Printer Assistant Not Working problem.
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