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Quick Fix: Why My HP Support Assistant Not Working

When you update the Windows version then it is common that your HP support assistant stops working. But don’t worry as we are here to help you to fix the HP Support Assistant Not Working issue. There are a number of troubleshooting tricks that you can use and fix the HP support assistant not working problem. In this blog, we are going to discuss these tricks in detail. So, keep reading the blog and follow the step-by-step instructions to fix the HP support assistant issues.


Quick methods to fix HP support assistant not working issue

If your HP support assistant is not working after when you try to perform any task then follow the below solutions to fix the issue.


Solution 1: Reinstall the HP support assistant

Follow the below steps to reinstall the HP support assistant:

  • Once you are done with downloading, run the file and click on the yes button and then follow the on-screen instructions to complete the installation.

  • Then, restart your system and check if the HP support assistant is working or not.


Solution 2: Uninstall the HP support assistant

If the above solution is not working, try to uninstall the HP support assistant and then install it again.

  • Press the Windows+R key, enter control in the dialogue box and click on the ok button.

  • In the control panel, go to the program section and select the “programs and features” option.

  • Now, select HP support assistant from the list of installed applications.

  • Then, follow the on-screen instructions to uninstall the HP support assistant.

  • After completing the uninstallation, close the control panel.

  • Then, go to the file explorer and search for the hewlett packard and delete the HP support framework folder.

  • After that, download the HP support assistant installer file and check if it is working or not.

  • Now, launch the installer and check for the latest version. After downloading the updates, restart your system and see if the Hp support assist not working issue is resolved or not.


Solution 3: Update the drivers manually

Sme outdated components on your laptop or computer can cause the HP support assistant not working issues. To fix the issue, you need to go to the official website of HP and visit the HP care product page. Where you need to enter the details of your HP laptop for which you want to download the updates. Go through the list of updates and install them. Download and install the latest version of the drivers.


Solution 4: Disable the antivirus

Sometimes, the antivirus softwares doesn’t let the HP support assistant work. So, disable the antivirus software for a while and check if the HP support assistant is working or not.


Though HP support assistant work without any issue, if you face HP Support Assistant Not Working issue then this blog will help you. Still, if you are facing any issues even after following the above steps then feel free to contact our expert team.

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