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HP Printer Assistant Says Connect A New Printer

Whenever you upgrade the version of your Windows operating system there are chances that your HP printer’s information will be lost from the HP printer assistant and Windows as well. When you perform the HP printer assistant Windows 10 download and later update the version of Windows then your assistant will prompt you to connect your HP printer as a new prompt because most of the information is lost. In this blog, we will explain how to add HP as a new printer step-by-step. 





Step-By-Step Guidelines To Add Your Printer As A New Printer - 


  1. Connect your HP printer again to access the HP printer assistant tools once again;

  • First of all, select the ‘connect a new printer option.

  • Choose the type of connection you want. Now start following the on-screen instructions to set up your HP printer.

  • You must click on the retry button if you observe an X red-colored mark. 

  • To continue with the next step, switch off your printer and then turn it on.

  • Now, switch off the printer and unfurl the HP Printer assistant. If the tool opens then your issue is resolved, if not, then continue to perform the next step.


  1. Uninstall previous HP printer software;

  • Firstly, detach the USB cord from the printer.

  • In your Window device, find the Control panel and click to open it.

  • Now, hit the Programs and Features option.

  • There is a list of installed programs on your system, tap on your HP printer’s name and then hit the Uninstall or Yes tab.

  • To complete the uninstallation just keep following the on-screen instruction.

  • Now, just restart your computer.


  1. Visit HP’s official website to download the latest HP printer drivers;

  • Once you have uninstalled the previous HP software and printer drivers, just download and install the recent version of the HP full feature software;

  • Start by switching on the printer.

  • Then, detach the USB cord from the printer if required. 

  • Now, a software installation will prompt you to connect the cords if required.

  • Navigate to the HP customer support and driver downloads.

  • You will come across a ‘let’s identify your product to get started’ page. Click on the printer option and then enter your printer’s model number and then hit the submit.

  • Finally, click on the download button for a full software package from the Driver menu and then choose Basic Drivers for other driver options.  

 

 

  1. Reboot your computer and HP printer:

  • Firstly, switch off the computer and then reboot your computing device.

  • Now, switch on the HP printer and then launch the HP printer assistant tool.

  • Just like before, if the printer assistant opens up then it implies the issue has been resolved, if not, you will see a Printer setup and software screen in front of you. Here choose the Connect a new printer option.

  • In the end, restart both the device, your computer, and your printer to finish up the installation.

  1. Finally, check for the Windows built-in printer driver. 

 

 

Don’t Buy A New Printer, Make It A New Printer!


In case your HP printer assistant tool doesn’t work properly and the printer doesn’t function on the commands then you need to add the same printer as a  new printer. You don’t need to perform an HP printer assistant download as there is no issue with the assistant tool. 
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